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Dell International Services India Job Openings For Freshers and Experience

Dell Walkin DriveDell Walkin Drive for Freshers and Experience candidates. We can Providing Complete Information Like Positions, Designation, Education Qualification, Job Experience, Location, Salary and Job Description. Check for More Details about Walkin Drive For Freshers as give below…

Dell Walkin Drive For Freshers

Designation:  Technical Support

Education Qualification: Any Graduate

Experience: 0 to 3 Years

Job Location: Gurgaon

Salary: Best in industry

Job Description:

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for OOW, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Type Of Mode:  Walkin

Interview Date: 09th August – 10th August 2018

Interview Time: 12:00 PM to 03:00 PM

Interview Venue Details:

Dell International Services,
Vipul tech Square, Opp Central Park,
Sector Road, Sector-43, Gurgaon – 122002

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