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Infosys Job Openings For Freshers and Exp (Mega and Special Walkin Drive)

Infosys Walkin DriveInfosys Walkin Drive for Freshers and Experience candidates. We can Providing Complete Information Like Positions, Designation, Education Qualification, Job Experience, Location, Salary and Job Description. Check for More Details about Walkin Drive For Freshers as give below…

Infosys Walkin Drive For Freshers

Designation:  International Voice Process

Education Qualification: Any Graduate

Experience: 0 to 3 Years

Job Location:  Bengaluru

Company Profile:

Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. It has its headquarters in Bengaluru, Karnataka, India.

Salary: Rs 50,000 – 2,50,000 P.A.

Job Description:

MEGA & Special Walk in- drive @ Infosys BPM- Hiring for International Voice Process-Bangalore

Job Details:

The Universal Agent is responsible for customers related queries. Provide basic Customer service. Universal Agent is also responsible for providing first class support for non-technical inquiries and escalations coming from business customers.

  • Excellent communications skills (Written and spoken)
  • Willing to Work in 24/7 shifts
  • Willing to work for International Voice Process
  • Any graduate /PG (Freshers 2018 batch with no active backlogs)
  • Work location Bangalore.

Skills:

  • Strong written and verbal communication skills
  • Good PC skills.
  • Good customer convincing skills
  • Strong analytical skills
  • Excellent time management skills
  • Problem solving and working through ambiguous situations
  • Attention to detail and accuracy
  • Exceptional customer service skills

Core Activities:

  • Receive and resolve inbound customer support queries via a phone queue or web tickets.
  • Handle and resolve customer queries via inbound phone calls, emails or web chat.
  • Provide support on non-technical inquiries
  • Maintain awareness of competitive activity and opportunities for product development
  • Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions.
  • Utilize other the customer service skills efficiently.
  • Research and resolve customer inquiries for the various products and services .
  • Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner.
  • Must meet or exceed individual performance goals and metrics focused on providing customer support.

Please mention DS-Monica on top of your resume
Please refer friends/colleagues if looking out for voice process opportunities.

Candidates good in communication and willing to work in voice process can apply!!
If interested, please Walk-in to the Venue for F2F interview !!

Kindly send in your resume to monica.p01@infosys.com , to register your Profile .

Eligibility Criteria Of Infosys Walkin:

  • Job Title: Customer Voice Support – CSR
  • Domain: Voice, Customer Service
  • Work Location: Bangalore
  • Qualification: Any graduate (Freshers / Experience – No active backlogs- freshers 2018 batch) 0 – 3 years experience
  • Shifts: 24 / 7 rotational shift
  • Interview Date – 9th-June-18 ( Saturday )
    Interview Time -10:00 AM to 2:00 PM
  • Contact Person: Ramya

Type Of Mode:  Walkin

Interview Date: 9th June 2018

Interview Time: 10:00 AM to 02:00 PM

Interview Venue Details:

Infosys BPM Ltd
Salarpuria Info Zone,
Infosys BPM LTD,
E-city Phase 1
Bangalore 560100.

Recruiter Name: Ramya


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